Scheduled appointments are preferred to allow clients and their pets prompt veterinary care, however emergency cases may arise and slightly delay normal appointment schedules.

Drop off appointments are welcomed if you cannot make it during your regularly scheduled appointment or need to run a few errands around town. Occasionally, a doctor may recommend a drop off appointment for specific problems such as urination issues or appointments that will require extensive diagnostics.

For your pet’s safety and the safety of others in the clinic, we ask that all pets be in a carrier or on a leash to enter the clinic. Most puppies, small dogs and cats travel well in carriers. Larger dogs should be leashed. We have leashes available at the front counter and outside the front door for you to borrow if needed.

Puppies and kittens are recommended to be dewormed beginning at 2 weeks of age. They should be dewormed every 2 weeks until 8 weeks of age. After the first 2 months it is recommended to be dewormed monthly depending on health and intestinal parasite screening results. Many monthly heartworm preventatives for dogs and cats provide good control of intestinal parasites.

We will be happy to explain the administration of pyrantel pamoate based on the pet’s body weight and supply you with medication to routinely deworm your young dog or cat.

New puppies should have their vaccination series begun as close to six weeks as possible to minimize the risk of contracting serious diseases. Kitten vaccinations may begin at 9 weeks of age.

All puppies and kittens should be screened initially for parasites that can cause illnesses. Some of these parasites affect pets only, while others, such as hook and roundworms, may be transmitted to humans. Annual parasite screenings are recommended for all dogs and cats as part of a complete wellness program.

We do not recommend taking your new puppy to areas where you do not know the history of the animals that have been there until at least 2 weeks after their last vaccinations to minimize its risk of contracting viruses, such as canine parvovirus. Your pet will benefit from socialization in a controlled home environment with healthy, vaccinated and well mannered pets during the first several months of life.

Pets scheduled for surgery should have no food after midnight the night before the procedure however, water should not be withheld.

The animal care technician should set up a drop off time for the day of the procedure during your reminder call the day before. Please allow 15 minutes in your schedule to allow the technician to discuss pre-surgical recommendations, concerns you may have regarding the procedure and fill out the appropriate admission form. Certain procedures may require a pre-surgical consultation with the doctor which will be scheduled at the time the surgery appointment is made – please allow 30 minutes if a doctor consultation is required before your pets surgery.

We take your pets health very seriously and want to help minimize its risk of anesthetic/surgical complications. Pre-surgical bloodwork recommendations are based on the age and overall health of the pet and the surgical procedure that will be performed. Pre-surgical bloodwork helps evaluate organ function, hydration, and the blood’s ability to clot. Combined with a presurgical exam, we can create an anesthetic protocol for each pet and help tailor your pets post –surgery pain medication to minimize its risk for potential side effects while keeping he or she as comfortable as possible

Not all pets need to go home on medications after surgery. Pain medications in cats may have a duration of up to a week and no oral medications need to be given at home. Pain medication is recommended for all post operative patients and is often in the form of oral medications for dogs to be administered at home. For certain surgical procedures oral antibiotics may be prescribed following the procedure

.All surgical patients will have their take home medications discussed at the time of discharge from the clinic.

Normal Business hours are 7 a.m. through 6 p.m. Monday through Friday and 8a.m. through 2 p.m. on Saturdays. We do have Sunday Pick-Ups and Drop Offs from 4-5p.m. If you plan to pick up or drop off on Sunday please let us know in advance to make sure that the animal care technician has everything prepared for your pet’s departure or arrival.

Yes, you may bring your pet’s own food if you prefer, however we do provide Hill’s Science Diet Sensitive Stomach dry dog and cat food for adult pets and appropriate Hill’s Science Diet foods for puppies and kittens. If you prefer to bring your pets own food please bring it in a labeled container, such as resealable bags, and please make sure to note feeding amounts at the time you drop off your pet for their stay.

Adult dogs and cats are fed twice daily unless you request otherwise. Puppies and Kittens may be fed more often depending on their age.

Yes, you may bring a small bed or blanket for your pet. Please make sure that it is labeled with your pets name. If it becomes soiled we will try to wash it for your pet, however our laundry facilities cannot accommodate large beds or blankets. We do provide small beds or blankets for pets. Cat toys are always welcome – however please no string toys or ribbons. Dog toys and chews will be left in with the pets during supervised times to help avoid accidents – just like at home.

Please bring your pets medications in appropriately labeled containers – medication name, pet name and administration directions. Extensive treatments (such as wound care), frequent or difficult medication administrations may incur additional fees – please discuss with the admitting animal care technician at the time you drop off your pet. If your pet becomes due for its heartworm or flea prevention at during his or her stay please let us know and we will be happy to administer it for you.

Our animal care technicians monitor your pet closely during their stay. If your pet seems uncomfortable or appears ill a doctor will be alerted and you pet will be examined. Attempts will be made to contact you before treatments are performed to inform you of the problem and discuss plans, however if we are unable to contact you a reasonable treatment plan will be initiated to make sure your pet has the medical care he or she needs.

Please ensure that all pets are current on their vaccinations. If your pet is overdue for vaccinations, please discuss your pet’s vaccination needs with the admitting animal care technician. If this is the first time we have met your pet, please make sure to bring their previous medical/vaccine history or the name/number or the clinic who last vaccinated your pet so we may evaluate their vaccine needs. Animals in need of their annual vaccinations will be examined by a doctor and vaccinated as discussed at the time of admission.

All boarding dogs must be current or brought up to date on their rabies, distemper/parvo (DA2PP, DHLPP), and Bordetella bronchiseptica (Kennel Cough). Cats are required to be current or brought up to date on their distemper (FVRCP) and rabies. Feline leukemia vaccinations are not required to board cats with us.

Yes, you may request to have your pet bathed, body clipped, nails trimmed or anal glands expressed during their stay. Baths include nail trim and ear exam/cleaning. Grooming services outside of nail trims and anal gland expression are not available on weekends. Please discuss any grooming services you would like performed while your pet is boarding at time of drop-off with the admitting animal care technician. Please schedule body clips to be done while you pet is boarding at the time the boarding reservation is made.